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Shipping & Handling for all customers outside Germany / Austria and Switzerland
Many of the products shown here are only manufactured at our craftmens workshops once a year in limited production runs.
We therefore recommend that your order promptly because experience has shown that a number of items always sell out quickly.
1 Validity area
These terms and conditions are valid for all customers excluding people from Germany (D), Austria (A) and Switzerland (CH).
Only the English language version of these General Terms and Conditions of Sale is legally binding for customers outside from Germany.
2 Prices
All prices are including tax (German VAT = 19%) and signed in EURO / SFR / Pound and US-Dollar.
3 Payment
The following payment procedures are possible:
- payment in advance
- PayPal
- CreditCard (Visa, MasterCard, American Express)
- Giropay
- Maestro
- Sofortüberweisung
If you choose the payment in advance method please use the following bank account details:
Recipient: Schmidt and Walther Saxonpark GbR
IBAN: DE84200411550525735700
BIC / SWIFT Code: COBADEHD055
Credit Institution: comdirect
For all customers from the European Community who use the transfer with IBAN and BIC no fee is due by the bank.
3 Shipping
Some items offered by Saxonpark-Handcraft made in Germany are shipped directly from the manufacturer. It can take 2-3 weeks for these items to be delivered. But this is more exception than rule. Please allow 7-10 business days for delivery of items in stock.
4 Shipping and Handling
Shipping costs are excluded (not in the price of the item) and depends from the destination. The fee for shipping have to be paid separately. Shipping is usually carried out by the DHL (German Postal Service). The delivery costs for shipping by DHL is separated in 4 delivery zones depicted in the following list.
Zone 2 - Countries within the European Community
Zone 3 - Countries in Europe but not in the European Community
Zone 4 - World 1 (EG,DZ,BH,IR,IQ,IL,JO,CA,KW,QA,LB,MA,OM,SA,SY,TN,US,AE)
Zone 5 - World 2 (AF,AG,AL,AN,AO,AQ,AR,AS,AU,AW,BB,BD,BE,BF,BI,BJ,BM,BN,
BO,BR,BS,BT,BV,BW,BZ,CC,CF,CG,CI,CK,CL,CM,CN,CO,CR,CU,
CV,CX,DJ,DM,DO,EC,EG,EH,ER,ET,FJ,FK,FM,FX,GA,GD,GF,GH,
GM,GN,GP,GQ,GS,GT,GU,GW,GY,HK,HM,HN,HT,ID,IN,IO,JM,JP,
KE,KG,KH,KI,KM,KN,KP,KR,KY,LA,LC,LK,LR)
Zone 2: European Community
Shipping is usually carried out by the German DHL. The delivery costs for shipping by DHL is 16.00 EUR.
Zone 3: Europe - but not within the European Community
The following countries are within zone 3 - shipping and handling for a parcel up to 5 kg is 29.00 EURO.
Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Croatia, Cyprus, Georgia, Greenland, Iceland, Kazakhstan, Liechtenstein, The Former Yugoslav Republic of Macedonia, Republic of Moldova, Norway, Russian Federation, San Marino, Switzerland, Turkey, Ukraine, Vatican City State (Holy See), Yugoslavia Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Croatia, Cyprus, Georgia, Greenland, Iceland, Kazakhstan, Liechtenstein, The Former Yugoslav Republic of Macedonia, Republic of Moldova, Norway, Russian Federation, San Marino, Switzerland, Turkey, Ukraine, Vatican City State (Holy See), Yugoslavia
Zone 4: World 1
The following countries are within zone 4 - shipping and handling for a parcel up to 5 kg is 34.00 EURO.
Algeria, Bahrain, Canada, Egypt, Iran (Islamic Republic of), Iraq, Israel, Jordan, Kuwait, Lebanon, Libyan Arab Jamahiriya, Morocco, Oman, Qatar, Saudi Arabia, Syrian Arab Republic, Tunisia, United Arab Emirates, United States of America, Yemen
Zone 5: World 2
All countries which are not listed in zone 2, zone 3 or zone 4 are provided in zone 5 - shipping and handling for a parcel up to 5 kg is 39.00 EURO.
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